Chair of judges
I’ve been in the Business Communications industry for 20+ years now.
In 2017 I launched my first B2B news publication UC Today, majoring in Unified Communications and Collaboration tech.
More recently I launched CX Today, which focuses on Customer Experience technology such as CCaaS and CRM. Plus an emerging tech publication XR Today covering virtual reality, augmented reality and mixed reality in the enterprise.
Founded in 2017, Today Digital is redefining B2B technology news for the digital generation.
Our roots run deep in England, but all content is created by our fanatical team, spanning the globe.
President & Principal Analyst
Irwin Lazar is President and Principal Analyst at Metrigy Research, covering the Digital Workplace. Mr. Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics, Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for more than 20 years.
A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a blogger for NoJitter.com and contributor for SearchUnifiedCommunications.com writing on topics including team collaboration, UC, cloud, adoption, SD-WAN, CPaaS, WebRTC, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect, InfoComm, and FutureIT. In 2017 he was recognized as an Emerging Technologies Fellow by the IMCCA and InfoComm.
President & Principal Analyst
Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of BCStrategies (formerly UCStrategies). As a communications industry analyst, she provides strategic consulting services and market analysis on business communication applications, technologies, and markets, aimed at helping end-user and vendor clients both strategically and tactically.
Her primary areas of focus are Unified Communications and Collaboration, contact center and customer engagement. Blair provides clients with a variety of custom consulting services, including market analysis, surveys and research, white papers, product assessment, competitive analysis, strategic development, vendor analysis, marketing and product positioning, partner development, and more.
She is a frequent speaker and participant in industry conferences, webinars, podcasts, and other events to help educate customers, solution providers, channel partners, investors, and others about the evolving Unified Communications and Collaboration and Contact Center markets.
Founder and Principal Analyst
Zeus Kerravala is the founder and principal analyst with ZK Research and has an exclusive focus on emerging technology in the areas of communications, networking and security.
Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice.
Kerravala provides research and advisory services to the following constituents: End user IT, vendors of hardware, software and services, the reseller community and the financial community looking to invest in the companies he covers
Practice Leader - Enterprise Communications
Tim Banting is the practice leader and senior principal analyst within Omdia’s digital workplace team and focuses on unified communications and collaboration research. Tim provides Omdia’s clients with insights and intelligence to help them compete more effectively in the unified communications and collaboration market.
Tim joined the company in 2019 and has extensive experience in the unified communications and collaboration field, having held presales, technical, competitive marketing, business development, and senior product management roles. Before joining Informa Tech (now Omdia), Tim worked at GlobalData. He started his career in sales and training roles relating to unified communications and worked as a contact center consultant at Rockwell and in business development and market intelligence roles at Cisco during the industry’s transition from digital to IP PBXs. He has also held positions as a senior product manager for Microsoft and the head of business development at NextiraOne.
Kevin is a globally recognized Unified Communications, Collaboration and technology thought-leader, strategist, implementation leader and software developer. He is a member of the elite BC Strategies Expert group (bcstrategies.com) and the No Jitter (nojitter.com) technical analyst teams where he authors the “Taming Teams” and “Turbocharging Teams” columns. He presents regularly at Enterprise Connect and keynotes many other webinars focused on technology effectiveness.
He has led the development of many technology strategies for medium and large organizations, served as Bell Canada’s lead UC strategist, developed new practice offerings for Softchoice (Softchoice.com), and advised hardware and software companies interested in expanding within the Microsoft ecosystem.
Swartz Consulting LLC
Melissa is a recognized expert on VOIP, Cloud Phone System, and Contact Center at Swartz Consulting, LLC. She offers completely independent and unbiased technology consulting to guide clients in selecting and implementing the best solutions for their individual needs. Specialties include VOIP, Contact Centers, Cloud and UCaaS, Premise, Project Management, Unified Communications, RFP creation and consulting.
Melissa is a No Jitter blogger, regular speaker at Enterprise Connect, and a member of the elite UC Strategies team.
Tech Thought Leader, Analyst and Speaker
J Arnold & Associates
Jon Arnold is Principal of J Arnold & Associates, an independent analyst practice providing thought leadership and go-to-market counsel, with a focus on the business-level impact of digital transformation on the future of work. Core areas of expertise include unified communications, cloud communications, collaboration, Artificial Intelligence, speech technologies, Internet of Things, contact centers and customer experience.
He has been consulting in many of these areas since 2001, and his independent practice was founded in 2005. JAA is based in Toronto, Ontario, and serves clients across North America as well as in Europe.
Founder and Principal Analyst
Dave Michels is the founder and Principal Analyst at TalkingPointz. He covers the broader enterprise communications and collaboration sector which includes UC/UCaaS, CC/CCaaS, CPaaS, messaging, and meeting technologies. Dave publishes a monthly report called the Insider Report as well as numerous TalkingPointz Research notes. He also contributes to industry websites, and can be found at several conferences throughout the year.
Dave has a diverse background in enterprise communications including an M.S. in Telecommunications and experience in enterprise IT leadership. His background includes various IT roles at GE, Coors, and worked overseas in the travel industry.